Privacy policy
At InkflowScriptorium, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and purchase our organizational products, including desk organizers, file trays, pen holders, and other items.
This policy complies with international privacy regulations. By using our website, you consent to the practices described herein.
Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you make a purchase, we collect details such as your name, shipping address, email address, and payment information (processed securely by third-party payment processors).
- Technical Data: We automatically gather information like your IP address, browser type, device information, and cookies to enhance website functionality and analyze trends.
- Communication Data: If you contact us via email (e.g., [email protected]), we retain correspondence details to address your inquiries.
How We Use Your Information
Your data is used solely for legitimate business purposes, including:
- Processing orders and delivering products like desk organizers, magnetic boards, or storage baskets.
- Providing customer support and responding to queries.
- Sending transactional communications (e.g., order confirmations or shipping updates).
- Improving our website and product offerings through analytics and feedback.
- Complying with legal obligations applicable laws.
We do not use your data for marketing communications or share it with third parties for their promotional purposes.
Data Storage and Retention
We store your personal data on secure servers and retain it only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example, order information is kept for accounting and warranty purposes, typically for up to 6 years. Technical data from cookies may be stored for shorter periods.
Data Protection Measures
InkflowScriptorium implements robust security measures to safeguard your information:
- Encryption protocols (e.g., SSL) for data transmission during transactions.
- Regular security assessments and access controls to prevent unauthorized access.
- Training for staff on data handling best practices.
- Secure storage systems with limited access to personal data.
While we strive to protect your data, no method of online transmission or storage is 100% secure. We continuously update our practices to address emerging threats.
Your Rights
You may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request erasure of your data, subject to legal exceptions.
- Opt-Out: opt out of the sale of personal data (though we do not sell data).
- Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, contact us at [email protected]. We will respond within 30 days and may verify your identity for security.
Third-Party Sharing
We share data only with trusted third parties essential for business operations, such as:
- Payment processors (e.g., PayPal or Stripe) to handle transactions securely.
- Shipping carriers (e.g., FedEx or DHL) to deliver orders.
- Analytics tools to improve website performance.
These parties are contractually obligated to protect your data and comply with privacy laws. We do not share data for unrelated commercial purposes.
Policy Updates
We may update this Privacy Policy to reflect changes in laws or services. The revised version will be posted on our website, and continued use constitutes acceptance of updates.
Contact Us
For questions about this policy or your data, email us at [email protected]. We are dedicated to resolving concerns promptly and transparently.